Frequently Asked

Price follows scope, not page count. We look at how many features the system needs, whether it connects to anything else (payments, WhatsApp, accounting, hardware like barcode scanners or receipt printers), how much of your existing data has to be moved across, and how quickly you need it.

The figures on our price board are genuine starting points for a standard build. After we understand your requirements you get one fixed written quote — we do not bill by the hour and the price does not move unless you ask for something new.

A custom website or an online store can be ready within a week when the information is complete from the start — your content, logo, images and a clear idea of what you need. What stretches a project is almost always waiting on content, not the build itself.

Custom software and mobile apps take up to two weeks, depending on how many roles, permissions and rules the system has to handle.

Either way you get a dated plan before we start, not an open-ended promise.

Both. We regularly take over sites and systems built by someone else — fixing what is broken, making them faster, redesigning them, or adding features.

If we think repairing what you have is better value than rebuilding it, we will say so.

For a website: your logo, the text you want on it, and any photographs you already have. If you do not have text or photos yet, we can help with both.

For software: a clear picture of how you work today — who uses the system, what they need to do in it, and what reports you need out of it. A walkthrough of your current process, even on WhatsApp, is usually enough for us to start.

Yes. Every website we build comes with an admin panel where you can change text, images, prices, projects and pages without touching code or paying us.

Our management systems are the same — you add your own users, records and settings. We hand over a working system, not a dependency.

No. You pay once for the build. Hosting and your domain are paid directly to the provider, so those stay in your name and under your control.

We only charge again if you ask us for new work. Ongoing support or a maintenance arrangement is available if you want one, but it is optional and never automatic.

Every project includes a support period after launch to fix anything that is not working as agreed, at no extra cost.

After that we are still here for changes, new features or training your team. Most of our clients reach us on WhatsApp and get an answer the same day.

Yes. We work with clients internationally and handle everything over WhatsApp, email or video call, in whatever timezone suits you.

We can invoice and take payment internationally, and several of the systems we have built serve students and customers across multiple countries.

You do. On completion the code, the content and the database are yours, and we hand over every account and credential involved.

Your business data is never shared with anyone, and we do not hold anything back as leverage.

We will set both up for you and get everything running, but we register them in your name and you pay the provider directly.

That matters: it means your domain and your data are always yours, and you are never locked in to us to keep your own website online.

Yes. Every site we build is designed for phones first — most of your visitors will arrive on one. Layouts, menus, images and forms are tested on phones, tablets and desktops before launch.

Yes. We design logos, colour palettes and the basic brand kit — business cards, social media templates and letterheads — so your website and everything around it look like one business.

Yes. Every site launches with clean page titles and descriptions, fast loading, a sitemap, structured data and a Google Search Console setup. Ranking for competitive searches still takes ongoing SEO work, which we also offer.

Yes. We build apps that run on both, from a single codebase where that makes sense, so you are not paying twice for the same features.

We will also tell you when you do not need an app. For many businesses a fast mobile website costs far less and reaches more people than an app nobody downloads.

Yes. We prepare the store listing, screenshots and privacy details and handle the submission. The developer accounts are opened in your name — Google and Apple charge their own fees for these — so the app is always yours.

Usually, yes. Apps can share the same data as your website, admin panel or management system, so orders, bookings or records stay in one place instead of being entered twice.

Up to two weeks for most apps, depending on the number of screens, user roles and integrations. You get a dated plan before we start.

We build desktop and web-based management systems for businesses that have outgrown spreadsheets. That includes point of sale (POS) systems, hospital and clinic management, school, college and university management, student and academy management, inventory and stock control, billing and accounts, and customer records.

If your business has a process you currently run on paper or in Excel, it can usually be built into software. Tell us how you work now and we will tell you honestly whether custom software is worth it for you.

Both. We have ready-made systems — POS for grocery, restaurants, fast food, retail and wholesale, hospital, clinic, hotel, hostel, school, college and academy management, inventory, payroll and Quran Desk, our Quran teaching software — which we customise to your business. If nothing fits, we build it from scratch.

Our desktop systems run on your own computer and keep working when the internet is down, which matters at a shop counter or a hospital reception. Where you need access from several branches or from home, we provide a web-based version.

Yes. Products, customers, students, patients and opening balances can be imported from Excel or an older system, so you do not start from zero.

Yes. Every installation includes training for the people who will use the system, and we stay available on WhatsApp after go-live for questions.

Honest answer: months, not days. Technical work — speed, structure, indexing, local listings — shows up in weeks. Ranking for competitive terms typically takes three to six months of consistent work.

Anyone promising page one in a fortnight is either doing something risky or not telling you the truth.

Technical fixes (speed, indexing, structure), keyword research, on-page optimisation of your titles, content and internal links, local SEO for your area, and monthly reporting on rankings, traffic and enquiries.

Yes. For businesses that serve a city or area, we set up and optimise your Google Business Profile so you appear in map results and local searches, and show you how to collect reviews.

No honest agency can — Google decides rankings. What we guarantee is the work: a clear plan, the changes made on time, and transparent reports so you can see progress for yourself.

Both. We build Shopify stores from scratch — custom theme, category structure, product setup, payments and delivery rules — and we also take over existing stores to redesign them, speed them up or fix a checkout that is losing sales.

Shopify suits most retail brands because it handles payments, stock and shipping for you and you can run it yourself from day one. A custom-built store only makes sense when you need pricing rules or integrations Shopify will not do, and we will tell you honestly which side you fall on.

Yes. We set up cash on delivery, bank transfer and online payments through gateways that work with Shopify, plus delivery charges, free-delivery thresholds and courier details for your cities.

Yes. We migrate products, images, collections and customers from WooCommerce, Daraz listings, spreadsheets or other platforms, and set up redirects so existing links keep working.

Yes. Shopify is built for store owners, and we hand over with a walkthrough of adding products, managing orders and running discounts, so you are not dependent on us for daily work.

Yes. We handle the running of your pages — content planning, designing the posts, scheduling them, and replying to comments and messages so enquiries do not sit unanswered.

We report on what is actually working: which posts brought profile visits, messages and sales, not just likes. If you would rather post yourself, we can set up the templates and a content plan and hand it over.

Yes. We set up and manage campaigns, build the landing pages they point at, and track what actually converts rather than just clicks.

Ads and SEO solve different problems — ads buy traffic now, SEO earns it over time. We will tell you which one your budget is better spent on.

The ad budget is paid directly to Google, Meta or TikTok and is separate from our management fee. We recommend starting with a modest test budget, finding what brings enquiries or sales, and scaling only what works.

You get regular reports showing what you spent, the enquiries, messages or sales it produced, and the cost of each — not just impressions and clicks.